Blue Amber Counselling Cancellation Policy

Blue Amber Counselling uses a system that generates a confimation text, email or both when you book a session.  You will also get a reminder 48 hours before the actual day.  

As we know there can be issues at times with technology where a message or email has not happened.  However Blue Amber has a checking system that shows when a message has gone out or not!

I require at least 24 hours notice if you wish to change or cancel you appointment.  When this has not happened then the Full Rate for that session will be charged as normal.

All counselling sessions are payable before the session if paying by BACS or at the begining of the session if by cash!

If you have any questions regarding this policy then please make contact:

Lizzy Oakley 01278 760680

 

 

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